Please read these Terms & Conditions carefully before creating an account or using any service provided by xera88. By accessing our platform, you agree to be legally bound by the terms set out below.
Last Updated: 1 January 2026A plain-language summary of the most important points — always read the full clauses below
You must be at least 21 years of age to register and use xera88. We enforce strict age verification during the KYC process. Accounts found to belong to underage users are closed immediately and any funds returned.
All transactions are processed in Indonesian Rupiah (IDR). We support BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, and ShopeePay. Minimum deposit Rp 50,000; minimum withdrawal Rp 100,000. No fees charged by xera88.
All promotional bonuses carry wagering requirements detailed in the relevant promotion page. The standard welcome bonus wagering requirement is 30x the bonus amount. Bonuses must be used within their stated validity period or they will be forfeited.
All games use certified RNG technology. Collusion, fraud, or any attempt to exploit technical errors is strictly prohibited and will result in account termination and forfeiture of funds. xera88 uses 256-bit SSL encryption on all data transmissions.
Each player is permitted one active account. Duplicate accounts are subject to immediate closure. All balances and pending bonuses on duplicate accounts will be voided. If you have accidentally created two accounts, contact support immediately to merge them.
xera88 provides deposit limits, loss limits, session time limits, reality-check reminders, and self-exclusion tools. We encourage all players to use these features. If gambling becomes a problem, contact our 24/7 support team immediately for assistance.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player", "you", "your") and xera88 ("the Company", "we", "us", "our"). By registering an account, making a deposit, or participating in any game or promotion on xera88, you unconditionally accept these terms in their entirety. If you do not agree with any part of these terms, you must not use our platform.
The following definitions apply throughout these Terms & Conditions and all associated policies published on the xera88 platform.
| Term | Meaning |
|---|---|
| "Platform" | The xera88 website accessible at https://xera88.cam and all associated sub-domains, mobile interfaces, and services. |
| "Account" | The individual registered account opened by a Player on the Platform following successful completion of the registration process. |
| "Player Funds" | Any Indonesian Rupiah (IDR) balance held in a Player's account derived from verified deposits and confirmed winnings. |
| "Bonus Funds" | Credits awarded to a Player's account as part of a promotional offer, subject to wagering requirements and validity conditions. |
| "KYC" | Know Your Customer — the identity and age verification process required before withdrawals are processed and as required by the Company's compliance obligations. |
| "Wagering Requirement" | The total amount a Player must wager before Bonus Funds (or winnings derived from Bonus Funds) become eligible for withdrawal. |
| "Restricted Territories" | Jurisdictions from which xera88 does not accept players, as updated periodically at the Company's discretion. |
| "Prohibited Activity" | Any action that violates these Terms, including but not limited to fraud, collusion, money laundering, and abuse of promotions. |
To register and maintain an active account on xera88, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis throughout your use of the Platform:
Indonesian Players: xera88 operates from an offshore jurisdiction and is internationally licensed. The legal landscape for online gambling in Indonesia is complex — the Public Gambling Act 1867 predates the internet and does not explicitly address offshore online gaming accessed remotely by Indonesian residents. By using this Platform, you accept full personal responsibility for compliance with applicable Indonesian laws and regulations.
3.1 To access real-money gaming on xera88, you must complete the online registration process and provide accurate, complete, and truthful information at all times. You agree to update your account information promptly if any details change.
3.2 One account per person. Each individual may hold only one active account on the Platform. Duplicate accounts are strictly prohibited. If we detect multiple accounts registered to the same person, all duplicate accounts will be closed, any balances on duplicate accounts will be voided, and the primary account may be suspended pending investigation.
3.3 Account security. You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or any one-time authentication codes with any third party. xera88 will never ask for your password via email, live chat, or any other communication channel. Any activity that occurs under your account credentials is your responsibility.
3.4 You must notify our support team immediately if you suspect unauthorized access to your account. xera88 reserves the right to suspend an account as a precautionary security measure while an investigation is conducted.
3.5 Account registration is free of charge. xera88 does not charge any fees for opening or maintaining a player account.
4.1 xera88 is committed to operating a safe, secure, and compliant platform. As part of our obligations, we require all players to complete a Know Your Customer (KYC) identity verification process before withdrawals are approved and, in some cases, before certain gameplay thresholds are reached.
4.2 Required documents may include:
4.3 All documents submitted for KYC purposes are stored securely and processed in accordance with our Privacy Policy. Documents are used solely for verification purposes and are never shared with unauthorized third parties.
4.4 xera88 reserves the right to suspend withdrawals and, in cases of suspected fraud or misrepresentation, to freeze account balances pending the completion of an enhanced due diligence review. Players will be notified via the email address associated with their account when a KYC review is initiated.
4.5 Failure to provide satisfactory KYC documentation within 30 days of a formal request may result in account closure. In the event of closure due to failed KYC, any remaining balance of verified deposits (net of any bonus funds) may be returned to the originating payment method at the Company's discretion, subject to applicable checks.
5.1 All deposits to your xera88 account must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited. If a deposit is identified as originating from a payment method not belonging to the account holder, the deposit will be reversed and the account will be subject to review.
5.2 Accepted deposit methods include: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia), OVO, DANA, GoPay, ShopeePay, LinkAja, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.
5.3 Minimum and maximum deposit amounts:
5.4 xera88 does not charge deposit processing fees. However, your bank or e-wallet provider may impose their own transaction charges, which are solely your responsibility.
5.5 Deposits are credited to your account in real time for most payment methods. In the event of a technical delay, deposits are typically reflected within 15 minutes. If a deposit has not appeared within 60 minutes, contact our support team with your transfer receipt for investigation.
5.6 All deposits must be made in Indonesian Rupiah (IDR). xera88 does not accept foreign-currency deposits. Any currency conversion costs arising from a player's own banking arrangements are the player's responsibility.
Fast Deposits: xera88 processes the vast majority of local bank transfer and e-wallet deposits within 2–5 minutes during normal operating hours (24 hours a day, 7 days a week, WIB / UTC+7). Our payment operations team monitors all pending transactions around the clock.
6.1 Withdrawal requests may only be submitted to a payment method registered in the account holder's own name. xera88 does not process withdrawals to third-party accounts, anonymous wallets, or payment methods that have not been verified through the KYC process.
6.2 Minimum and maximum withdrawal amounts:
6.3 Processing times: xera88 aims to process all approved withdrawal requests within 5 minutes during operational hours. Processing may take longer during periods of high volume or if additional verification is required. The Company guarantees that no approved withdrawal will take longer than 24 hours to process under normal circumstances.
6.4 xera88 does not charge withdrawal fees. Bank transfer fees imposed by the receiving institution are the responsibility of the player.
6.5 All outstanding wagering requirements associated with active bonus funds must be satisfied before a withdrawal request can be submitted. Submitting a withdrawal request while an active bonus is in play will result in the automatic forfeiture of that bonus and any associated winnings, unless the player has formally opted out of the bonus prior to wagering.
6.6 xera88 reserves the right to carry out enhanced verification checks on withdrawal requests that exceed threshold amounts or that are flagged by our fraud detection systems. During such reviews, the withdrawal may be placed on hold for up to 5 business days. The player will be notified by email throughout the process.
7.1 xera88 offers a range of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions tied to Indonesian cultural events such as Idul Fitri, Chinese New Year, and Indonesian Independence Day (17 August). All promotions are subject to the specific terms published on the relevant promotion page and to these general bonus terms.
7.2 General wagering requirements: Unless otherwise stated in a specific promotion's terms, the following default conditions apply to all bonus offers:
7.3 xera88 reserves the right to modify, suspend, or cancel any promotion at any time. Where a promotion is cancelled, any wagering already completed in good faith will be honoured, and any remaining bonus balance will be voided without liability to the player beyond the return of any unspent real-money deposit.
7.4 Bonus abuse — including but not limited to creating multiple accounts to claim bonuses multiple times, exploiting game mechanics to fulfil wagering requirements at artificially low risk, or coordinating with other players to abuse promotional structures — constitutes a Prohibited Activity under Clause 9 and will result in forfeiture of all bonus-derived winnings and possible account closure.
7.5 xera88 reserves the right to request that any player provide documentation confirming their identity and payment method before processing a withdrawal of winnings generated from a bonus. This requirement is in addition to, and not a substitution for, the standard KYC process described in Clause 4.
8.1 All games available on the xera88 Platform — including slots, live casino tables, togel, sabung ayam (virtual cockfighting simulations), bandar bola (football bookmaking) markets, and crash games — are governed by individual game rules published within each game interface. In the event of any conflict between individual game rules and these Terms, these Terms shall prevail.
8.2 xera88 uses certified Random Number Generator (RNG) technology for all non-live games. RNG certification and fairness audits are conducted by independent third-party testing laboratories. Live dealer games are operated by licensed studio providers including Evolution Gaming, Pragmatic Play Live, and Asia Gaming, each of which is independently certified.
8.3 In the event of a technical malfunction, disconnection, or game error, xera88 reserves the right to void the affected game round and return the staked amount to the player's account. If a malfunction has led to an obviously erroneous payout that is clearly inconsistent with the game's stated RTP and paytable, xera88 reserves the right to correct the error and recover any excess funds.
8.4 Odds and markets in the xera88 sportsbook — covering BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, the FIFA World Cup, and Timnas Indonesia fixtures — are set and managed by the Company's trading team. xera88 reserves the right to limit stake amounts on any market at any time. Maximum payout per single bet slip is Rp 500.000.000 unless a higher limit has been expressly approved by the trading team in writing.
8.5 Bets placed after an event has commenced or after a market is suspended are considered void and will be refunded. In-play wagering is subject to a short delay to prevent unfair advantage from faster information sources.
The following activities are strictly prohibited on the xera88 Platform. Engaging in any Prohibited Activity will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:
Fraud Prevention: xera88 employs advanced fraud detection systems that monitor account activity 24 hours a day. Suspicious activity patterns trigger automatic flags and human review. All cases of confirmed fraud are documented and may be shared with law enforcement and financial intelligence authorities.
10.1 xera88 is committed to promoting safe and responsible gaming. We provide a comprehensive suite of player protection tools accessible from within your account settings at any time, including deposit limits, loss limits, session time limits, reality-check notifications, cooling-off periods, and self-exclusion.
10.2 Players who wish to take a break from gaming may request a temporary account suspension of between 24 hours and 6 months. Players who wish to permanently close their account may request self-exclusion, which will be applied immediately and cannot be reversed for a minimum period of 6 months.
10.3 Full details of all responsible gaming tools and guidance on seeking help are available on our dedicated Responsible Gaming page. xera88 requires all players to be 21 years of age or older (21+). If you believe you have a gambling problem, please contact our support team immediately.
11.1 All content on the xera88 Platform — including but not limited to software, source code, game graphics, audio, video, written content, trademarks, logos, and the xera88 brand identity — is the exclusive intellectual property of xera88 or its licensors and is protected by applicable international intellectual property laws.
11.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not permit you to copy, reproduce, modify, distribute, sell, or create derivative works from any Platform content without the prior written consent of xera88.
11.3 Any feedback, suggestions, or ideas submitted by players to xera88 may be used by the Company freely and without compensation or attribution to the submitting player.
12.1 To the fullest extent permitted by applicable law, xera88, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform — including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions, computer damage, or system failures.
12.2 xera88's total aggregate liability to you for any claim arising from your use of the Platform shall not exceed the total amount of real-money deposits made by you in the 12 months immediately preceding the event giving rise to the claim.
12.3 xera88 does not guarantee uninterrupted or error-free operation of the Platform. Scheduled maintenance, emergency technical work, or events beyond our reasonable control (including internet outages, natural disasters, and regulatory actions) may result in temporary service unavailability. xera88 will use commercially reasonable efforts to minimize service disruption and will communicate scheduled downtime in advance where possible.
12.4 xera88 provides the Platform on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
13.1 Termination by the Player: You may close your account at any time by contacting our support team via live chat, WhatsApp, or Telegram. Prior to closure, any outstanding wagering requirements on active bonuses will be forfeited. Verified real-money balances will be returned to your registered payment method after completion of standard withdrawal checks.
13.2 Termination by xera88: xera88 reserves the right to suspend, restrict, or permanently close any account at any time, with or without notice, in the event of:
13.3 Upon termination for cause, xera88 reserves the right to withhold any or all funds pending investigation. Where funds are ultimately determined to be legitimately earned and not derived from fraudulent activity, they will be returned to the player subject to deduction of any amounts owed to the Company.
14.1 The collection, use, storage, and disclosure of your personal data by xera88 is governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By creating an account on xera88, you acknowledge that you have read and understood our Privacy Policy and consent to the processing of your personal data as described therein.
14.2 xera88 uses industry-standard 256-bit SSL encryption for all data transmitted between your device and our servers. Financial transaction data is processed through PCI DSS Level 1 certified payment gateways. We do not store full payment card numbers on our systems.
15.1 These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which xera88 holds its international operating licence. In the event of any dispute arising from or in connection with these Terms, the parties agree to first seek resolution through good-faith negotiation.
15.2 If a dispute cannot be resolved through negotiation within 30 days, both parties agree to submit to the exclusive jurisdiction of the courts of the Company's licensing jurisdiction for final resolution.
15.3 Nothing in this clause affects any statutory rights you may hold as a consumer under the laws of your country of residence. Indonesian players acknowledge that online gambling regulation in Indonesia is evolving, and that it is the player's responsibility to remain informed of and compliant with applicable local laws.
16.1 xera88 reserves the right to amend, update, or replace these Terms & Conditions at any time. The revised Terms will be published on this page with an updated "Last Updated" date. Where changes are material, xera88 will provide at least 7 days' advance notice via email to registered players before the new terms take effect.
16.2 Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must stop using the Platform and contact support to close your account before the amendment's effective date.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your experience on xera88, please contact our support team through any of the following channels. All contacts are available 24 hours a day, 7 days a week, in both English and Bahasa Indonesia.
Complaints Process: If your concern is not resolved to your satisfaction at the first point of contact, you may request escalation to our Customer Relations team. All formal complaints are acknowledged within 24 hours and fully investigated within 5 business days. xera88 is committed to fair and transparent complaint resolution.
Our 24/7 support team is on hand to clarify any aspect of these Terms & Conditions. You can also visit our FAQ page for quick answers to the most common questions, or review our Responsible Gaming page for information on player protection tools.